Terms and Conditions
General Provisions and Conditions
These Terms and Conditions govern the use of the website www.wedopresents.com and the purchase of products and services offered through it.
The website is operated by "Wedo" LLC, registered in the Republic of Armenia, with its main office located at RA, Yerevan, Khorenaci 28.
By accessing the website, registering, placing an order, or otherwise using the website, you confirm that you have read, understood, and accepted these Terms and Conditions.
1. Terms and Definitions
- Website – the website located at https://wedopresents.com/
- Seller – "Wedo" LLC or the party authorized to sell products and services through the Website
- Customer – any visitor or user of the Website
- Buyer – a person placing or intending to place an order through the Website
- Order – a properly completed request for the purchase of products or services
- Products – goods, gifts, merchandise, packaging, branded items, and related products presented on the Website
- Services – design, branding, customization, packaging, delivery coordination, and related services offered through the Website
2. General Provisions
These Terms and Conditions constitute a public offer and regulate the relationship between the Seller and the Customer in accordance with the legislation of the Republic of Armenia.
Consumer-related matters are governed by the Civil Code of the Republic of Armenia and the legislation on consumer rights protection.
3. Registration and Account
To register on the Website or place an order, the Customer must be at least 18 years old and have legal capacity.
The Customer agrees to provide accurate, complete, and current information when using the Website.
The Customer is responsible for maintaining the confidentiality of login credentials and for all actions taken under their account.
4. Products, Services, and Prices
The Website contains information about products and services offered by the Seller.
The Seller may update product descriptions, specifications, availability, and prices unilaterally before order confirmation.
Prices are indicated in Armenian drams (AMD) and include value-added tax unless otherwise stated.
Minor differences in color, packaging, design, or presentation may occur, especially for customized or branded products.
5. Orders and Contract Conclusion
Placing an order through the Website, by phone, email, or another accepted communication method constitutes the Buyer’s intent to purchase products and/or services.
An order becomes binding after confirmation by the Seller.
The Seller reserves the right to refuse or cancel an order in cases of incorrect information, unavailability, technical error, pricing error, suspected fraud, or impossibility of fulfillment.
6. Payment and Delivery
The Buyer must pay for the ordered products and services under the conditions specified at checkout, on invoice, or otherwise agreed with the Seller.
Delivery terms and payment methods are available on the Website or are separately agreed with the Buyer.
Ownership of products passes to the Buyer after full payment. The risk of accidental loss or damage passes to the Buyer from the moment the products are shipped or handed over to the Buyer.
7. Custom and Personalized Orders
For customized, branded, or made-to-order products, the Buyer is responsible for reviewing and approving all details before production begins, including texts, logos, colors, quantities, layouts, and specifications.
After approval, the Seller is not responsible for errors approved by the Buyer.
The Buyer confirms that they have the right to use all trademarks, logos, designs, and other materials submitted for customization.
8. Returns and Refunds
Return and refund rights are determined by the legislation of the Republic of Armenia and the Seller’s applicable policies.
Products that include personal-use items, pharmaceutical goods, customized products, or other non-returnable categories may not be subject to return or refund where permitted by law.
9. Personal Data
Personal data is processed in accordance with the applicable legislation of the Republic of Armenia and the Website’s Privacy Policy.
By using the Website, the Customer agrees that the Seller may process personal data for order fulfillment, communication, service improvement, marketing, statistical analysis, and related operational purposes.
The Customer may refuse marketing communications by contacting the Seller.
10. Intellectual Property
All text, graphics, photos, videos, logos, and other content published on the Website are protected by copyright and other applicable intellectual property laws.
Any unauthorized use, copying, reproduction, or distribution of Website content is prohibited.
11. Force Majeure
Neither party shall be liable for full or partial failure to perform its obligations if such failure results from force majeure circumstances that arose after these Terms came into effect and could not reasonably be foreseen or prevented.
If such circumstances prevent performance, the parties shall determine in good faith whether to continue, modify, or terminate the affected obligations in accordance with the legislation of the Republic of Armenia.
12. Liability and Disputes
For non-performance or improper performance of obligations, the parties bear responsibility in accordance with the legislation of the Republic of Armenia.
All disputes shall first be resolved through negotiations.
If no agreement is reached, disputes shall be resolved by the competent courts of the Republic of Armenia.
13. Amendments
The Seller has the right to amend these Terms and Conditions unilaterally by publishing the updated version on the Website.
Changes become effective from the moment of publication unless otherwise stated.
14. Contact Information
"Wedo" LLC
RA, Yerevan, Khorenaci 28
Email: wedocreativearmenia@gmail.com
Website: www.wedopresents.com
